Terms & Conditions

Home /

Terms & Conditions

HMIS Patient Mobile Application

Terms and Conditions


  1. The consultation time provided is indicative and actual consultation time may vary.
  2. Appointment booking is only for consultation and not for follow-up consultation.
  3. Any changes or cancellation in the appointment should be done by calling the number provided in our system.
  4. The appointment slot will be released in case of late arrival of the patient. The patient will be treated as a walk-in patient, and consultation shall be subject to the availability of time with the respective doctor.
  5. In case of cancellation or non-confirmation of the appointment by Contact Doctor due to any reasons, three options are available to the consumer:
    1. He/She may ask for rescheduling the appointment with the specialist doctor.
    2. He/She may claim a refund of the advance payment.
    3. The advance payment may be added as credit to the account of the consumer and adjusted in due course for future consultations.
  6. For claiming a refund, the consumer should necessarily have a valid invoice for the particular service, so as to be able to get the refund.

Subject to the jurisdiction of the courts at Chhatrapati Sambhajinagar.

E&OE